Chinese Call Center Services (Bilingual)

Chinese Call Center and Chinese Customer Support are provided by Cantonese and Mandarin-speaking natives at LiveSalesman, a leading Multilingual Call Center with over 20 years of expertise. The majority of the individuals that make up our Chinese call centre team either work in China or are native Chinese who have lived and worked there. They are all fluent in Chinese and are all familiar with the customs and consumer behaviour in the area. Our clients benefit from bilingual service in Chinese and English from the same native bilingual Chinese Call Center employees because they all have a great command of both written and spoken English.

Demand for our Chinese call centre services has increased significantly. No retailer in the world can afford to neglect the Chinese market given that China has the largest population and the highest retail spending, particularly on luxury items and products from abroad. The largest obstacle for merchants, though, is the language barrier. The proportion of people who can communicate in English is still in the minority. Some could suggest using automatic translation software as a fix. However, we think that meaningful communication in a language that your consumers feel comfortable using is essential to a positive customer experience. Automated translation frequently falls short in that regard. Click here to read the rest of the article. Contact us today and get top prioritized service.