LiveSalesman

Summary -  When a small business owner starts thinking of setting up a spa or a salon operation, answering services for Salon and Spa immediately comes to mind. This kind of service gets integrated with the existing multilingual customer service or if need be then the Spanish call center if the business is operating out of geography dominated by the Hispanic community. These Call Centers can also take the shape of bilingual call centers and this offer more than one language support bank to the spa and salon customer. Irrespective of the size of the business running a business is always filled with the complexities. When a small time business person is trying to run a brick and mortar business like a spa or a salon the level complexities increases manifold. Basic challenge always remains as to how to keep the customer happy and satisfied with the service being offered by the Spa and Salon business operator. Achieving customer centricity is one of the key metrics that any busines...

Business needs to keep their customers engaged with their brand. Tools which help them achieve this phenomena is 24 hour call center services . Businesses can now no longer afford to remain disconnected with their brand once there officer over after hour call center services offer unique medium through which they can remain connected with their customers around the year anytime of the day. There are many business process outsourcing Call Center service providers who provide service in such a manner that any brand can remain connected with their customer around the year irrespective of the geography which they are operating from.

Summary: Hotel chains have been traditionally been difficult to run due to complexity of their operations and the resulting vulnerability of the profitability matrix. Hospitality call center brings some kind of method to this madness. When answering services emerged as an industry, call center outsourcing to India became a favored business practice. This also saw the emergence of multilingual customer service as teams working out of India were able to provide 24 hour call center services at much reduced cost attached. One of the most ancient industry since the advent of humanity has been hospitality industry. Historical records suggest that since the time human started forming tribes, and started roaming around the world for the sake of trade, hospitality did emerge as a conducive way for making money by the local residents.  Soon the world of the emergence of large hotel chains. When you look at the history of hotel chains you will realize, that Japan is still running the old...

E-commerce call center outsourcing is a must for your brand - LiveSalesman

Summary: If you are a businessman or a customer who has just bought something using any e-commerce platform, you might be wondering about the role of e-commerce call center outsourcing in the entire sales cycle. If your call went to a call center French speaking , if you are a resident of France, don’t be utterly surprised with this new business practice. Brands are increasingly deploying call center bilingual and in some cases multilingual call centers to come closer to their final customers. There are numerous instances which have been unearthed through management studies done by consulting firms on e-commerce operations where in the advantages of deploying e-commerce call center outsourcing has come to the fore. There are strong data points which indicate that if e-commerce call center outsourcing is done in close association with multilingual call centers , that is, the brand gets the added ability to interact with its final customer in more than one language, the resultant pa...

Bilingual Call Centers Give Advantage to Your Brand - LiveSalesman